#Secrets maroma tripadvisor plus#

We booked in the Preferred Club for two reasons: (1) Location of rooms & (2) Unlimited access to the hydrotherapy circuit at the Spa by Pevonia. The room was spotless, smelled fantastic and had every luxury we could have needed during our stay. Our room was fabulous and provided a lovely view of both the grounds and the bright turquoise ocean. Besides the team does a fantastic job of promoting a relaxed yet entertaining atmosphere thus we were not displeased with the delay. We unfortunately were not paged until 4 PM however had prepared for this potential delay by having our swimsuits, sunscreen and cover ups in our carry-ons. (first impression equals a lasting one!) Our room was not yet prepared as our flight arrived at 10 AM, the concierge held our luggage, gave us a pager and directed us to the Seaside Grill for lunch while we waited for the 3PM check in. Andres was a fabulous first impression of the service we would experience during our stay. We were immediately offered two shots of Andres’ finest tequila while we waited for the attendant to finish with the first guests. Upon arrival we were whisked away via golf cart on a short drive through a lovely jungle path to the Preferred Lounge for check in. We booked through Apple Vacations for the Preferred Club and stayed in room 2634. My husband and I had the privilege of visiting Secrets Maroma 12/6/13 through 12/14/13. That being said I hope to provide an informative review that will help answer any questions the “type A” traveler (like me) may have. All too often in the customer service industry do we find that constructive feedback is not presented unless said feedback is negative. Our room was fabulous and provided a lovely view of both. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.All too often in the customer service industry do we find that constructive feedback is not presented unless said feedback is negative.

We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices.

#Secrets maroma tripadvisor plus#

This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. Hotels with Complimentary Breakfast in Playa Maroma.Secrets Maroma Beach Riviera Cancun Pool.Secrets Maroma Beach Riviera Cancun Rooms.Secrets Maroma Beach Riviera Cancun Gym.Secrets Maroma Beach Riviera Cancun Features.Hotels near Secrets Maroma Beach Riviera Cancun.