Call turbotax customer support verification#

100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.

Your prior year tax return along with supporting documents such as W-2s, 1099s, and Schedules A and C if you filed them.

Social security number (SSN) or individual taxpayer identification number (ITIN).

Your name, date of birth and contact information.

When confirming your identity, you will need:

Call turbotax customer support verification#

If you can't confirm your identity using the IRS' online Identity Verification Service, you can call the IRS at the phone number included in the letter. If you receive such calls or emails, they are likely a scam. The IRS will not request that you verify your identity by contacting you by phone or through email. This online service is the quickest method and will ask you multiple-choice questions to verify whether or not the tax return flagged for further identity verification was filed by you or someone else. It will include a couple ways to verify it: via a phone number or through the IRS's Identity Verification Service. When the IRS stops a suspicious tax return filing, they may send a letter called ' Letter 5071C' asking that you verify your identity. Request for Identity Verification from the IRS The IRS will not initiate contact with you by phone or via email. TurboTax Tip: The IRS only notifies taxpayers of issues by mail. If you did not receive an IRS notice, mail your documents to: Mail the form and documents to the address shown in your notice.

If you received an IRS notice concerning the fraudulent return, include a copy of the notice. Passport, military ID or other government-issued identification card. If you don’t have a driver’s license, you can substitute a U.S. Even if you don’t get a letter from the IRS but suspect a fraudulent return has been filed with your information, you can still take action.Īfter you complete Form 14039, mail it to the IRS with a copy of your Social Security card and driver’s license.

When the IRS receives two different returns with the same Social Security number, the second return filed will be rejected if you e-filed or if you paper-filed you’ll get a written notice that explains that a return has already been filed. The second return could be from you or the person who has stolen your information. In many cases, when someone files a tax return using your Social Security number, you won’t find out until after the second return is filed. You can respond via telephone or through the IRS' online Identity Verification Service. The IRS may send you a ' Letter 5071C' asking that you verify your identity.Use IRS Form 14039 to alert the IRS that someone has filed a return using your identification.If you mail in your tax return you will likely receive a written notice from the IRS. If someone has stolen your Social Security Number and filed a fraudulent tax return to receive your refund, your tax filing will be rejected if you try to e-file.